Recidivism Reduction Case Manager

The Reducing Recidivism Case Manager provides support for citizens returning to the community after incarceration.  Acts as a case manager for returning citizens by coordinating management plans and connecting individuals to services such as Medicaid, housing, food, employment, education, and behavioral health treatment.  Works with community partners to identify gaps and barriers for returning citizens. Serves as a member of the Juneau Reentry Coalition. Works with community partners to identify gaps and barriers for returning citizens.



Major areas of responsibility include but not limited to:


  • Provides information meetings in the prison to inform inmates about the reducing recidivism program.
  • Provides case management services to target population at 90 days pre-release and up to 6 months post release.
  • Coordinates and facilitates an in-reach introductory and planning meeting with the inmate at the prison prior to release.
  • Works with parole officers in and out of prison to plan for reentrant services.
  • Administers screening tools, develops transition plans.
  • Coordinates wraparound services to provide additional support, if needed, to address behavioral issues that could sabotage the participant’s success.
  • Maintains documentation within the appropriate timeframes in the Alaska Automated Information Management System (AKAIMS) and Carelogic.
  • Documents client encounters within established timeframes and agency quality and compliance standards.
  • Serves as member of Juneau Reentry Coalition Steering Team.
  • Meets with clients in a variety of locations and situations.
  • Manages care coordination for multiple clients with various needs and in various stages of returning to the community while completing all paperwork and collaborating with community agencies, government officials, as well as other workers.
  • Periodically reviews and updates listing of individuals being released within upcoming 60 days.
  • Collaborates with re-entry coalition and community agencies to address barriers and gaps in services for people reentering the community after incarceration.
  • May provide post release follow up with returning citizens in the community who are not part of the Department of Corrections program.
  • Provides advocacy for target population.
  • Makes presentations to a variety of groups about returning citizens, the re-entry program, Juneau Therapeutic Court, etc.
  • Other reentry related duties as assigned.


Minimum Qualifications:


  • Two years’ experience at minimum preferred working in a social service agency that provides services to people who have been involved in the criminal justice system, experience working with people who have substance use disorders.
  • High School diploma/GED.
  • Computer literacy, knowledge of Microsoft software applications and familiarity with the internet and email communications.
  • Must have car and be able to drive to appointments.
  • Must be able to pass background check process with variance if necessary.
  • Possess a Driver’s license for a minimum of three years prior to employment.
  • Possess and maintain a valid driver’s license throughout employment


Physical Requirements:

Extended periods of sitting and ability to move from a sitting to standing position frequently. Bending, pushing, moving and lifting objects weighing up to 25 pounds. Mobility and dexterity sufficient to assist clients and handle required job-related functions and move about the facility. Ability to cope with clients who may use challenging or offensive language with potential for escalation.