Peer Support Supervisor ($24.58 – $29.88 DOE)
If you thrive in a fast-paced environment with a team that is dedicated to providing our clients with the highest level of care so they can “Live their Own Best Lives”, then come join the JAMHI team. Our Peer Support Supervisor has lived experience and is in long term recovery from mental illness and/or substance use disorder. Oversees the Peer Support Services Program that provides non-clinical recovery support services to individuals with opioid use disorder (or are at the risk of having opioid use disorder) and who may also exhibit a co-occurring disorder. Supervises Peer Support and offers administrative oversight to the team, monitors referrals, client assessment, outreach, education, and coordination of care and other aspects of the program. Sets up training plans and processes/procedures to successfully implement the program. Will carry a caseload and provide coverage for staff when needed. Work schedule may include evening and weekend hours.
Major areas of Responsibility Include but not limited to:
- Use personal lived experience with mental, emotional and/or substance abuse challenges to empower individuals served by the program to define and pursue their own strength based recovery and wellness goals.
- Oversee Peer Support Specialists who provide support to individuals who are struggling with opioid use disorder (OUD), at risk of opioid disorder and possible co-occurring disorder.
- Develop and oversee policies and procedures that guide the program.
- Coordinate and supervise the daily activities of operations.
- Operate within ethical, professional, and grant guidelines of program and ensures that employees do also.
- Assist in development of program structure and goals including tracking performance.
- Complete and maintain files needed to track outcomes.
- Insure program and client data is collected, maintained and reported in a timely manner.
- Educate Peer Support team on community resources and how to use them appropriately.
- Speak at community events and provide advocacy for program.
- Accompany peers to meetings, self-help groups and provide transportation when needed.
- Assist individuals in making informed choices regarding their recovery process, participating in needed services and other life decisions affecting ability to maintain their family unit.
- Work alongside referring agencies in assisting supported individuals in developing person-centered plans. Observes peer behavior, evidence of general well-being, level of engagement of services, and provides feedback regarding progress.
- Maintain positive working relationships within the community served; including individuals, families, staff and organizations.
- Facilitate support groups.
- Carry a caseload including providing individual sessions with peers.
- Provide case management support when needed, e.g. housing, food, clothing.
- Work with a diverse range of the community served , including diversity of age, gender expression, gender identity, sexual identity, race, religion, physical and mental ability.
- Oversee development and implementation of Great Bear Recovery Collective sober social events.
- Attend administrative meetings as necessary or directed.
- Self-motivated, able to prioritize multiple issues, organize work and follow through projects/tasks and meet deadlines.
- Identifies opportunities for improvement and implements solutions.
- Follows through on commitments, manages time-sensitive projects and meet deadlines.
- Works collaboratively with internal staff and external providers/clients.
- Strong interpersonal and listening skills.
- Exhibits non-judgmental attitude; ability to show empathy.
- Commitment to serving and advocating for diverse range of the community served , including diversity of age, gender expression, gender identity, sexual identity, race, religion, physical and mental ability.
- Able to establish and hold boundaries with clients; encompassing the spirit of peer support and while also of privacy standards applicable to persons served.
- Sets performance goals and project deadlines that align with the JAMHI’s larger plans.
- Addresses problems with work quality, issues between employees and other concerns in an effective, timely manner.
- Delegates work to employees, tracks progress and provides constructive feedback.
- Works to ensure employees adhere to company procedures and policies.
- Serves as a link between subordinates and upper management.
- Motivates team members and creates strategies to boost productivity.
- Gathering and tracking data.
- Holding oneself to ethical standards as outlined in JAMHI’s Code of Ethics and for any credentials they hold.
- Supervisory experience within a recovery-based environment.
- Three years’ experience in a relevant field; CDC I preferred.
- High school diploma or equivalent; Bachelor’s degree preferred.
- Willingness to self-identify as a current or former recipient of mental health, substance use or co-occurring services with ‘lived experience’.
- Proficiency in Microsoft Office (MS Word, MS Excel, MS PowerPoint).
- Able to pass State of Alaska background check (may include variance).
- Able to be a Peer Support Specialist and/or Qualified Addiction Professional through the State of Alaska’s 1115 Waiver service provider requirements.
- Holds valid Alaska driver’s license and have a clean driving record for a minimum of three years.
- In long term recovery (minimum of three years) preferred.
NOTE: If the State of Alaska implements a Peer Specialist certification and a Peer Specialist Supervisor certification, the JAMHI Peer Supervisor is required to obtain those certifications.
Extended periods of sitting and standing. Bending, pushing, moving and lifting objects weighing up to 50 pounds. Mobility and dexterity sufficient to assist clients and handle required job-related functions and move about the facility. Ability to cope with clients who may use challenging or offensive language with potential for escalation.
Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.