Assertive Community Treatment (ACT) Housing Specialist Case Manager

Assertive Community Treatment (ACT) Housing Specialist Case Manager

JAMHI Health and Wellness is excited to be starting an Assertive Community Treatment (ACT) service. ACT is a person-centered, compressive community-based, practice that provides integrated treatment, rehabilitation and support to individuals diagnosed with Serious and Persistent Mental Illness. The ACT team is mobile, provides services seven days per week, and is available for crisis response 24 hours per day.

If you thrive in a fast-paced environment with a team that is dedicated to providing our clients with the highest level of care so they can “Live their Own Best Lives”, then come join the JAMHI ACT team.

The ACT Employment Specialist Case Manager under the direction of the ACT Team Leader, the ACT Housing Specialist Case Manager provides assertive, respectful, non-coercive outreach, linking, coordinating and skill development services to adults with severe/persistent mental illness and co-occurring substance use disorders that results in people being housed in settings of their choice and within their means. These include symptom management, interpersonal skills, budgeting and overall ADL skills, benefit management, supportive counseling, rapid rehousing and ongoing residential support services and advocacy in support of each person’s individual recovery journey.

Major areas of Responsibility Include but not limited to:

  • Must be able to work independently, supporting people in the direction of independence by encouraging self-determination, self-evaluation and consistently assisting people receiving ACT services to recognize own strengths and using those strengths for personal growth.
  • Provide active outreach to those on the caseload that are regardless of where they are residing and the degree of support and encouragement needed.
  • Carry a caseload and ensure adequate support toward recovery, maintenance in the community, psychosocial development and skills education.
  • Provide services in an empathic, hopeful and welcoming manner, ensuring that there is truly “No Wrong Door” for ACT service recipients with severe and persistent mental illness and co-occurring substance use disorders.
  • Develop individualized treatment plans with each client to further develop their ability to live independently in the community.
  • Complete all clinical documentation in accordance with state, federal & agency requirements including treatment plans, treatment reviews, functional assessments, and progress notes.  Complete all within timelines set by JAMHI.
  • Prepare and maintain all necessary treatment documents for the case record.
  • Act as behavioral health professional on treatment teams for assigned cases.
  • Provide expert testimony as necessary in court for legal proceedings.
  • Provide interagency and community consultation and education as needed.
  • Support and facilitate symptom management including education, skill building, support systems, crisis intervention, de-escalation and help with medication monitoring.
  • Support and facilitate the development of living skills that will aid independent living in the community which include housing maintenance, meal preparation, and financial management including entitlements, maintenance of a clean, orderly person and living environment.
  • Support and facilitate the psychosocial development of clients including social, intellectual and behavioral skill building.
  • Assist with access and coordination of financial resources such as Social Security, APA, Payee/Conservator and others. 
  • Coordinate with other service providers where necessary to facilitate treatment goals: including, but not limited to Rainforest Recovery Center, Physicians, GHS, Bartlett Regional Hospital, SEARHC, REACH, job coaching, LCCC, court orders and Probation, etc.
  • Respond to crisis situations which develop within the JAMHI program according to established policies and procedures.
  • Provide employment support services including evaluation, planning, job development, planning, ongoing support and fading.
  • Attend all treatment team meetings and other required meetings and trainings.
  • Other duties as assigned.

Minimum Qualifications:

  • Training and experience in housing services preferred.
  • Good writing, computer and communications skills.
  • Ability to provide and maintain a professional relationship with individual clients and their families, which allows for mutual respect, consistency and empathy in all interactions, and appropriate ethical and relational limits and boundaries.
  • Ability to work with staff and consumers of varied backgrounds. Ability to work with documents and clinical systems. Ability to communicate effectively with supervisor and other staff.
  • Ability to work effectively as part of an interdisciplinary team; to work with electronic documents and electronic records systems. 
  • Ability to pass a criminal background check in accordance with the current state regulation requirements.
  • Must have valid Alaska driver’s license and be able to pass the JAMHI auto insurance screening through the independent insurance carrier and/or meet the minimum state liability coverage if using own personal vehicle.

Level I ($21.37 – $25.74 DOE)

  • High School Diploma or equivalent.
  • Two years of experience providing direct service in the field of human services or minimum one-year experience providing direct services with persons experiencing severe mental illness and co-occurring disorders.

Level II ($24.58 – $31.77 DOE)

  • Bachelor’s degree in psychology, social work, or related human service field preferred.
  • Five years of experience working directly with persons experiencing severe mental illness and co-occurring disorders may substitute for bachelor’s degree.
  • Preferred experience working as part of an Assertive Community Treatment (ACT) team.
  • Ability to pass a criminal background check in accordance with the current state regulation requirements.
  • Must have valid Alaska driver’s license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier and/or if driving.

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.